Hotel Istana Kuala Lumpur City Centre, Kuala Lumpur
About the Hotel
Hotel Istana Kuala Lumpur City Centre is situated in the vibrant Bukit Bintang area, known for its proximity to shopping and entertainment hubs like Pavilion and Lot 10. This five-star establishment features Art Deco design elements that combine modern comforts with a rich cultural atmosphere. With a prime location in Kuala Lumpur's Golden Triangle, it offers easy access to major attractions such as the Petronas Twin Towers and the Kuala Lumpur Convention Centre. The hotel is recognized for its special Ramadan celebrations, featuring traditional buffet offerings.
Location
Located just 0.5 miles from Bukit Bintang, the hotel provides convenient access to the Pavilion shopping center, Raja Chulan Monorail station, and an array of dining options. The area is bustling with activities, making it an ideal choice for those interested in shopping, shows, and family outings. Sultan Abdul Aziz Shah Airport is the nearest airport, ensuring straightforward travel arrangements for guests.
Rooms
Each of the 486 air-conditioned rooms at Hotel Istana includes thoughtful amenities like free WiFi, minibars, and flat-screen televisions. Guests can enjoy large windows that offer views of the city skyline, providing a bright and inviting atmosphere. The rooms are decorated with wooden fittings and feature a mix of traditional and modern elements. Bathrooms are equipped with a bath and complimentary bath amenities.
Eat & Drink
The hotel features five dining venues, including the all-day Taman Sari Brasserie, which offers buffet-style spreads of both Malaysian and international cuisines. For a more upscale experience, Urban Restaurant specializes in modern European dishes. Guests can also access a Club Lounge that provides complimentary breakfast, afternoon tea, and evening drinks. Full breakfasts are served on weekdays from 6:00 AM to 10:30 AM.
Leisure & Business
Hotel Istana offers a range of recreational amenities, including an outdoor swimming pool with a children's section and well-maintained lounge areas. The fitness center is equipped to meet various exercise needs, and guests can indulge in spa services, including massages and body treatments. For business travelers, the hotel has 15 meeting rooms and additional facilities measuring a total of 689 square feet for corporate events.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Elevator
- Currency exchange
Sports & Fitness
- Fitness center
- Tennis court
Guest Parking
- Electric kettle
Services
- Airport shuttle
- 24-hour room service
- Laundry
- Dry cleaning
- Medical facilities service
- Bell staff/Porter
Dining
- Continental breakfast
- Restaurant
- Bar/ Lounge area
- Free breakfast
Business
- Business center
- Meeting/ Banquet facilities
Children
- Cribs
- Babysitting/Child services
- Children's pool
Spa & Leisure
- Outdoor swimming pool
- Garden area
- Spa & wellness center
- Sauna
- Turkish bath
- Jacuzzi
Room features
- Air conditioning
- Heating
- In-room safe
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Hair dryer
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
My stay at the hotel was fantastic! The rooms were massive with a brilliant view of the twin towers, and being on the top floor offered a great view of the city and the hotel garden with a swimming pool. However, there is room for improvement in the cleanliness of the rooms, especially the toilets.
My stay at the hotel was a pleasant experience overall. The rooms were clean and comfortable, and the staff was incredibly friendly and helpful. The location was fantastic, right in the heart of the city, making it convenient to explore various attractions. The dining experience was enjoyable with delicious options, but there were some issues with other guests taking pictures at the pool. While the facilities were great, there were a few minor drawbacks that affected the overall value for money.
The hotel offers clean and comfortable rooms with the need for some furniture updates. Service is attentive but needs to reconfirm some details, with room service, dry cleaning, and airport shuttle available. The location is central to the bustling Bukit Bintang area but can suffer from congestion. The dining options cater to various tastes, with room for improvement. The facilities are satisfactory, though in need of a little TLC.
The hotel has large bathrooms within the rooms, which are very clean, and equipped with enough amenities for my needs. The service, from the reservation staff to the friendly bar staff, was exceptional and super friendly. The location is very strategic, near shopping complexes and Arabic stores and restaurants. The dining experience was delightful with a variety of food options. Overall, a great value for money stay.
My stay at the hotel was delightful. The location was convenient with easy access to the Pavillion mall and the walkway to the Petronius Towers. The rooms were spacious, clean, and the pillows were incredibly soft, making for a comfortable stay. The service provided was exceptional, with warm, friendly, and helpful staff throughout my stay. The dining experience was excellent, offering a wide variety of delicious food choices. However, the hotel's condition seemed a bit dated and didn't quite match a 5-star standard.
The hotel is conveniently located between the vibrant Jalan Alor food street and the bustling Bukit Bintang shopping district, offering a perfect mix of entertainment and relaxation. The rooms are impressively spacious and comfortable, although the late availability of the sitting room was a minor inconvenience. The service was exceptional, with the staff going above and beyond to ensure a warm welcome and a pleasant stay. The dining experience was outstanding, offering a wide variety of delicious options from different cuisines. The facilities provided added convenience and enjoyment to my visit.
The hotel's location is brilliant, just a couple of minutes walk to Petronas Twin Towers and a shopping mall. The rooms, although had a terrible issue on the first night with cleanliness, granted us access to the Club Lounge for delightful afternoon tea, evening cocktails, and delicious food served daily. The service was super friendly, always ready to help, even advising us on booking services. Unfortunately, the dining experience was below average with limited choices and repetitive options. Despite this, being close to a monorail and various hangout spots makes the location excellent.
The hotel offers large and comfortable rooms with unmatched views of the Petronas towers, though the bathrooms are quite dated. The service is top-notch, with friendly and well-trained staff. The location is ideal for relaxation and close to shopping areas. The dining experience offers a huge variety of delicious choices. The facilities are well-equipped, providing a satisfying stay overall.
I had a mixed experience at the hotel. The rooms were vast, with good facilities and really comfortable beds, but they felt very old and not worth the rates charged. The service was exceptional, with staff who were helpful and friendly, especially with our three-year-old. The location was central, near the monorail, shops, and restaurants, making it convenient for us attending a wedding. The dining options were excellent with a variety of choices, though the facilities could use some updating.
My stay at the hotel was lovely. The rooms were beautiful, clean, and well-equipped, although they looked a bit old. The service was top-notch, with very polite and helpful staff always willing to go the extra mile. The location was convenient, especially for exploring late-night food spots, and it was within walking distance of many attractions. The dining experience was excellent, offering a wide range of delicious options. The facilities were great overall, providing everything I needed for a comfortable stay.
The hotel offers a great view of the KLCC Twin Towers, with spotlessly clean rooms, although they could use refurbishment. The service was friendly and engaging, despite being asked to pay in cash for water. The location is excellent, near various attractions and dining options, although the rooms may not live up to the surroundings. The dining experience was fantastic, especially breakfast, managed by Mizun and attentive staff. The facilities were above-average, enhancing the overall stay.
The hotel offers spacious and clean rooms with very powerful massage showers and large baths, although they do have a dated and slightly moldy smell due to the carpets. The outdoor dining option is a nice touch. The service is a mix of rudeness and exceptional helpfulness, with charming staff and excellent taxi driver services. The grand location provides a regal feel and is fairly central for a reasonable stay in Malaysia, perfect for relaxing after exploring the city. The dining experience offers a wide range of foods including continental and local dishes, with the downside of needing maintenance. The facilities are generally good but show signs of age, requiring attention to detail.
The hotel offers spacious and comfortable rooms with a bathroom that includes both a shower and small bathtub. The service is friendly and professional, with prompt responses from the staff. The location is great for easy access to shopping malls and attractions but lacks some aspects of a 5-star hotel. The dining experience offers good choices but could use a bit more flavor. The facilities are well-maintained and provide a pleasant stay.
The hotel offers spacious rooms with high ceilings, providing a comfortable night's rest. While the extra amenities exceed expectations, the room decor feels outdated, and bedbugs were a concern. The service, from porters to breakfast staff, is exceptionally friendly and professional. The central location allows easy access to top attractions, but some minor issues affected the overall experience. Dining options are diverse but lacking in certain cuisines. Overall, the facilities are decent, but some upgrades are needed.
The hotel has seen better days but was extremely clean, spacious, and had a huge bathroom with twin sinks, a bath, and a separate shower cubicle with an amazing shower. The service was very friendly and service-oriented. The location was fantastic, near the monorail and close to shops and restaurants. The dining experience was good with lots of varieties. The facilities were satisfactory.
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